The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It comes into force on the 25th May 2018, replacing the existing data protection framework under the EU Data Protection Directive. GDPR primarily aims to give EU citizens and residents better control over their personal data. Under the regulation, organizations must be upfront about the uses of the data and keep data subjects fully informed about how and why their personal data is used. It gives them clearly defined rights in relation to their data and places stringent obligations on the organizations that handle this data including requiring them to make sure it is used and disclosed only for its intended purpose, is kept secure and accurate, and is not retained longer than necessary. Free zone have been working behind the scenes for some time in order to prepare for GDPR including improving documentation and internal procedures, reviewing security measures on our systems, and checking contracts with all our suppliers and partners to ensure compliance. For more detail and FAQ please refer to this Link GDPR

For many of our services there will be no obvious difference to customer in the way they operate, but there is clearer information on our websites to inform customers about the way we handle their personal data, and the rights and obligations of everyone involved. For some services the effect of GDPR will be more noticeable. As an example, for most top-level domains the amount of personal information that is displayed on public whois services will be reduced or even completely removed. For data subjects, the most important new document is our Privacy Statement that replaces our old Privacy Policy and explains exactly what data we collect, what happens to it, and the rights they have in relation to it. Another addition is our Service Specific Provisions document that delves much deeper into the data protection implications of individual services and contains information on the responsibilities of each party as well as containing information about retention and possible disclosures etc. For all customers, we have adjusted our Terms & Conditions to ensure they include any new requirements of GDPR. This is especially important in relation to customers who are data controllers and/or resellers so that they are exchanging data with us on a more explicit contractual basis that complies with the regulation.

This privacy policy describes how we handle your personal information. We collect, use, and share personal information to help the Freezone website work and to keep it safe (details below). In formal terms, Freezone acting itself is the "data controller" of your personal information. This policy is effective 1/1/2024 Collection. if you choose to provide us with personal information,
1.) You are consenting to the transfer and storage of that information on our servers and sharing your contact detail to the registered user on our freezone website. We collect and store the following personal information: email address, physical contact information, and (depending on type of service used) sometimes banking information to collect payment.
2.) You are also consenting that you will not put picture, video or any other such info of yours and others which could offend any one or breach any law.
3.) You are also consenting for computer sign-on data, statistics on page views, traffic to and from Freezone and Ad data (all through cookies you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site),Google advertising Id on Android App. Other information, including users IP address and standard web log information.
We use users' personal information to:
- Provide our services
- Resolve issue and troubleshoot problems
- Encourage safe trading and enforce our policies
- Customize users' experience, measure interest in our services, and inform users about services and updates
- Communicate marketing and promotional offers to you
- Do other things for users as described when we collect the information.